How to make a complaint

Complaint lodge procedure and download application form

Overseas

Overseas Pakistanis

Frequently Asked Questions

(FAQs) about Complaints

Weekly Schedule of Hearings

List of fixed cases for hearing

(Offices Wise)

Message from Honourable Wafaqi Mohtasib (Ombudsman)

Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
Read More

Check Status of Complaints

One Window Facilitation desk at International Airports

By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.

Read More
Downloads
  • Regional Office Press Clipping 29-05-2023
  • Regional Office Press Clipping 28-05-2023
  • Regional Office Press Clipping 27-05-2023
  • Regional Office Press Clipping 26-05-2023
  • Regional Office Press Clipping 24-05-2023
  • Regional Office Press Clipping 21-05-2023
  • AOA : An Introduction
  • Regional Office Press Clipping 20-05-2023
  • Regional Office Press Clipping 19-05-2023
  • Regional Office Press Clipping 18-05-2023
Tenders
  • No Tenders

    Currently there are no open tenders in organization

Latest Jobs
Job opportunities on the contract basis under Article-20 of P.O.1 of 1983 for the Wafaqi Mohtasib Secretariat (WMS) Regional Office Mirpurkhas.
June 07, 2023 Apply Now
Job opportunity on the contract basis under Article-20 of P.O.1 of 1983 for the Wafaqi Mohtasib Secretariat (WMS) Regional Office Abbottabad.
June 05, 2023 Apply Now
Job opportunity on the contract basis under Article-20 of P.O.1 of 1983 for the Wafaqi Mohtasib Secretariat (WMS) Complaint Collection Desk Sibi
May 29, 2023 Apply Now
Job opportunity on contract basis for Commissioner/Consultant Informal Resolution of Dispute (IRD) in various Regional Offices of WMS
May 31, 2023 Apply Now