Ombudsman's intervention restores PIA flights for Kuwait

Mr. Majid Ali Chaudhry, an Overseas Pakistani who is also a member Board of Governors, Overseas Pakistanis Foundation complained to the Wafaqi Mohtasib that PIA had suspended its flights from Kuwait since 1 1/2 years ago resulting in traveling problems to hundreds of Pakistanis. He further stated that PIA had also suspended flight operations for Japan, Iraq and Masqat but restored the same later on, whereas nothing had been done with regard to Kuwait flights. Federal Ombudsman entrusted the matter to Hafiz Ahsaan Ahmed Khokhar, Grievance Commissioner for Overseas Pakistani to take it up with Secretary Aviation Division and MD, PIA. During hearing proceedings, the PIA authorities were asked to work out the business feasibilities and report. PIA submitted its report and confirmed to re-start its flying operation between Sialkot and Kuwait from 15th November, 2019. PIA further informed that it would operate two weekly flights on this route. Overseas Pakistanis residing in Kuwait and the members of OPF Board of Governors thanked Wafaqi Mohtasib for resolution of their long outstanding issue.