- For complaints, general inquires contact us on 1055 and for children contact us 1056.
- Complaints can be sent directly to the Wafaqi Mohtasib (Ombudsman) secretariat over email ( email@example.com), fax: 051-9217224, post (Wafaqi Mohtasib's Secretariat, 36 Constituiton Avenue G-5/2, Islamabad).
A group photo of Hon'ble Federal Ombudsman, Syed Tahir Shahbaz, Federal Secretary, Dr. Jamal Nasir and Senior Advisor, Mr. Ejaz Ahmed Qureshi with the hon'ble President of Pakistan, Dr. Arif Alvi on the eve of presentation of Annual Report 2020 on 8th March 2021.Read More
The Federal Ombudsman, Syed Tahir Shahbaz chairing a high level meeting on One Window Facilitation Desk at all International Airports of Pakistan in his office at Islamabad on 16th March 2021.Read More
Group photo of senior officers and advisors of Wafaqi Mohtasib Secretariat with the hon'ble Federal Ombudsman, Syed Tahir Shahbaz on the eve of farewell of Secretary WMS, Dr. Jamal Nasir and Additional Secretary, Mr. Shohail Ahmed WMS on 5th March 2021.Read More
Mr. Shoaib Ahmad Siddiqui, Federal Secretary, Ministry of Information Technology & Telecommunication is called on Honourable Federal Ombudsman, Syed Tahir Shahbaz in his office at Islamabad on 27th January 2021.Read More
Group photo on the eve of farewell of four senior advisors Hafiz Ahsaan Ahmed Khokhar, Mr. Abdul Khaliq, Mr. M. Asghar Chaudhry and Mr. Khalid Masood Ahmed at head office Islamabad on 30th December 2020.Read More
Message from Honourable Wafaqi Mohtasib (Ombudsman)
Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
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One Window Facilitation desk at International Airports
By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.Read More
Press Clipping 15-04-2021 (Urdu)
News Bulletin January to March 2021 (Urdu version)
News Bulletin January - March 2021
Press Clipping 18-03-2021 English
Press Clipping 18-03-2021 Urdu
Press Release 17-03-2021 (Urdu) Ombudsman accentuates to provide better facilities to Overseas Pakistanis at One Window Facilitation Desks at Airports.
Article 13-03-2021: Mohtasib Dafatir or Karkardagi by Saima Batool Jaffari
Press Clipping 10-03-2021
Press Clipping 05-03-2021 Urdu
Press Clipping 01-02-2021