- For complaints, general inquires contact us on 1055 and for children contact us 1056.
- Complaints can be sent directly to the Wafaqi Mohtasib (Ombudsman) secretariat over email ( firstname.lastname@example.org), fax: 051-9217224, post (Wafaqi Mohtasib's Secretariat, 36 Constituiton Avenue G-5/2, Islamabad).
The honourable Federal Ombudsman, Mr. Ejaz Ahmad Qureshi chairing a meeting with officers of Wafaqi Mohtasib Secretariat (WMS) after assuming the charge as Federal Ombudsman on 28th December 2021.Read More
The honourable Federal Ombudsman, Mr. Ejaz Ahmad Qureshi chairing a meeting with staff of Wafaqi Mohtasib Secretariat (WMS) after assuming the charge as Federal Ombudsman on 28th December 2021.Read More
The outgoing Federal Ombudsman Syed Tahir Shahbaz, the newly appointed Federal Ombudsman Mr. Ejaz Ahmad Qureshi and Secretary Federal Ombudsman Mr. Ejaz Ahmed addressing the participants of farewell ceremony of Syed Tahir Shahbaz on 23rd December 2021.Read More
Group photo of officers with the outgoing Federal Ombudsman, Syed Tahir Shahbaz and the newly appointed Federal Ombudsman, Mr. Ejaz Ahmad Qureshi on the eve of farewell ceremony of Syed Tahir Shahbaz on 23rd December 2021.Read More
Message from Honourable Wafaqi Mohtasib (Ombudsman)
Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
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One Window Facilitation desk at International Airports
By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.Read More
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