- For complaints, general inquires contact us on 1055 and for children contact us 1056.
- Complaints can be sent directly to the Wafaqi Mohtasib (Ombudsman) secretariat over email ( email@example.com), fax: 051-9217224, post (Wafaqi Mohtasib's Secretariat, 36 Constituiton Avenue G-5/2, Islamabad).
Chief editor of daily Jazba, Jazba TV and President of POF Europe, Chaudhry Ejaz Pyara is called on Honourable Wafaqi Mohtasib, Syed Tahir Shahbaz in his office at Islamabad on 30th December 2020.Read More
Group photo on the eve of farewell of four senior advisors Hafiz Ahsaan Ahmed Khokhar, Mr. Abdul Khaliq, Mr. M. Asghar Chaudhry and Mr. Khalid Masood Ahmed at head office Islamabad on 30th December 2020.Read More
Senior Advisor, Regional Office, Lahore, Mr. Nadeem Ashraf, delivering an extension lecture to the PAS probationers at Civil Services Academy, Lahore on the office of Ombudsman on 12th November 2020.Read More
H.E. the Ambassador of Turkey Mr. Ihsan Mustafa Yurdakul presenting a book on 70th Anniversary of Pak-Turkish relations to the Federal Ombudsman Syed Tahir Shahbaz in his office, Islamabad on 6th October 2020.Read More
Message from Honourable Wafaqi Mohtasib (Ombudsman)
Welcome to the website of Wafaqi Mohtasib. My team and I are here to help you resolve your grievances against federal government agencies. We would ensure prompt redressal of your grievances.
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One Window Facilitation desk at International Airports
By taking a cognizance of the difficulties of Overseas Pakistan, the Federal Ombudsman of Pakistan ordered to establish One Window Facilitation Desks at 08 International Airports of Pakistan, where representatives of 12 Federal Agencies remained present round the clock. On these Facilitation Desks, more than 175,000 passengers have been facilitated, as yet. Any passenger in the International departure/arrival lounges can use the services of this desk.Read More
Press Release 20-1-2021 (English Version): CDNS (National Savings) digitized all saving centers under Ombudsman’s instructions
Press Release 20-1-2021 (Urd Version): CDNS (National Savings) digitized all saving centers under Ombudsman’s instructions
Press Release 14-Jan-2021 (English): 133,521 highest ever number of complaints received in 2020
Press Release 14-Jan-2021 (Urdu): 133,521 highest ever number of complaints received in 2020
List of officials of Foreign missions (Uploaded on 11-12-2020)
List of Focal Persons Designated in Federal Government Departments for Resolution of Public Complaints (Uploaded on 11-12-2020)
List of Focal Persons Designated in Federal Government Departments for Facilitation and Early Settlement of Pension Matters of Federal Govt. Employees (Uploaded on 11-12-2020)
List of focal persons for Overseas Pakistanis in Pakistan missions abroad (Uploaded on 11-12-2020)
Article 08-12-2020: Monthly Atraaf December 2020 by Farkhand Yousuf (Wafaqi Mohtasib se Khasoosi Guftago)
Press Clipping 03-12-2020
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