Visit of Inspection Team of WMS to the Office of Protectorate of Emigrants Rawalpindi.
Wafaqi Mohtasib Ejaz Ahmad Qureshi has directed the office of Protectorate of Emigrants to open a separate counter for women and senior citizens, provide the facility of filling of forms online through internet, operationalize all the five counters of National Bank and authorize the regional offices to affix protector stamp. HWM further directed that the facility of protector stamp to all citizens of Pakistan be made available at one place instead of asking them to visit and revisit different regional offices. Wafaqi Mohtasib has given these directions after submission of report by the Inspection Team headed by Senior Advisor Ahmad Farooq. It may be noted that Wafaqi Mohtasib had constituted an Inspection team comprising officers of the Wafaqi Mohtasib Secretariat, after receiving complaints in bulk about irregularities in the office of Protectorate of Emigrants. The Inspection team visited the Rawalpindi office of Protectorate of Emigrants on 12 June, 2024 and heard the complaints of hundreds of people present there and issued orders on the spot to the Protectorate officers. When the Inspection Team of Wafaqi Mohtasib reached there, a huge crowd in the office was waiting for their turn and there was no place for women to sit. Five counters of the National Bank existed to collect the fee but only at one counter, the bank employee was collecting the fee. Two employees at the State Life Insurance counter were filling the form of each customer manually, resulting delay. The team directed Protectorate officers to make all the five counters of National Bank operational and computerize the insurance forms because most time of the people is being consumed at these two counters. Six complainants, who had come from Mianwali, told the team that first they went to Lahore office from where they were sent to Rawalpindi office and now they are being sent back to Lahore. One of the persons from Faisalabad informed the team that he has to spend one night on the road. On the directions of the Wafaqi Mohtasib’s team, protector clearance was given to many people on the spot. The Office of the Protectorate informed that they have prohibited entry of Agent mafia in office and if any such person is found he is handed over to the police.