Federal Ombudsman, Syed Tahir Shahbaz chairing a meeting of investigating officers at Regional Office Lahore on 24th September 2021

• OMBUDSMAN STRESSES UPON INVESTIGATING OFFICERS TO PROVIDE MAXIMUM RELIEF TO COMPLAINANT.
• OFFICERS MUST DECIDE EVERY CASE IN 60 DAYS
• PROVISION OF SPEEDY AND FREE OF COST JUSTICE IS OUR PRIORITY

Syed Tahir Shahbaz

                The Honourable Wafaqi Mohtasib Syed Tahir Shahbaz stresses upon the Investigating Officers to provide relief to complainants.  He said that every case must be decided in 60 days.  He .chaired a meeting of Investigating Officers of the regional offices, Lahore, Faisalabad and Gujranwala on 24^th September, 2021 at regional office Lahore to review the progress of investigating work. While addressing the Investigating Officers, he stressed on need of providing maximum relief to the complainants. He expressed satisfaction on the disposal of complaints, however, he directed the Investigating Officers to recommend disciplinary actions against the officials responsible for serious mal-administration. He further directed to organize meetings with the major federal government agencies to address systemic issues to improve their administrative and justice delivery mechanism.  Investigating Officers were instructed to ensure that the agencies send senior level of representatives during hearing of cases. He also directed the Investigating Officers of regional offices to frequently visit districts and tehsils to personally hear complaints of the public for provision of speedy and free of cost justice at their door steps without having to travel to regional offices